Overview and/or company description
WiTopia was founded in 2003 by a team of managers who previously worked for UUNET and were initially called Full Mesh Networks. They had the vigor, enthusiasm and desire to provide the market with a set of managed services that could deliver complex and expensive security technology services to the consumer at a faster and cheaper way over the internet. In 2005, they developed personal VPN™ to allow clients to be anonymous while surfing and also allow them to encrypt their data when it is transmitted across networks that are not trusted. In the same year, they changed their name to WiTopia and they have never looked back ever since
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Price
The company does offer two main plans, the personal VPN™ and the personal VPN™ PRO which are provided at an annual fee of $49.99 and $69.99 respectively.
trickbyte price Monthly charges start at $5.99 with discounted plans still available. Apart from supporting all the Operating systems listed below, the personal VPN™ PRO does provide additional services such as OpenVPN SSL and 4D Stealth™.
For those clients who want to punch through state sponsored censorship, then the personal VPN™ PRO is the plan to go for.
Countries Supported
Currently, the company continues to grow in leaps and bounds. Apart from having a global VPN network that has IP addresses in 72
cities in a total of 44 countries, WiTopia is fully supported in over 160 countries and still counting. This includes major countries such as the US, Canada, China, Australia and India amongst a host of others.
Protocol
Depending on the plan you opt for, the company does support a variety of user customizable protocols such as PPTP, OpenVPN, L2PT/IPSec, Cisco IPSec and even have their own proprietary 4D Stealth ™ Protocol. If you opt for the Personal VPN™ plan, you will be supported by three protocols, namely, IPSec, L2TP and PPTP. Those opting for the personal VPN ™ PRO plan will be supported by all the other available protocols namely, OpenVPN SSL, PPTP, IPSec, L2TP and the 4D Stealth™.
Customer Support
For WiTopia, they don’t only believe that the customer is king, they lead by example. They do have a 24 hour, seven day a week customer care team that is not only friendly and patient, but is also well versed in the technical jargon you may have to use when talking to them. You can also use several social media platforms such as Twitter and Facebook to get in touch with the support team. A simple email can also suffice as they will issue you with a support ticket which you can use to do a follow up, even though chances are that you won’t need a follow up as they will sort you out the first time.
Money Back
They offer an unconditional and very straightforward 30 day money back guarantee to all its new clients, even though those subscribing for three to six months the company does offer a 10 day money back guarantee.
Traffic & Bandwidth
The company does offer what they refer to as unthrottled and unlimited bandwidth to all its clients dotting the entire globe.
Speed
Their speeds are quite fast, they do pride themselves as one of the VPN Service providers who allow their clients switch in real time between all the countries and city they support and still receive the unlimited and unthrottled bandwidth.
Supported Devices
Supports blackberry devices, Mobile devices running on the Symbian OS, mobile devices on the Windows Mobile platform, Mobile Devices running on the Android Platform, iPads, IPhones, tablets,
Supported OS
The company does provide support for a long list of operating systems such as Windows 7, Windows XP, Vista, Windows 8, Linux, HP webOS, Android, Symbian OS, Windows Mobile, Blackberry Playbook, iPhone, iPad and Google Chromebook. And the list is still growing as the company strives to serve its clients even better.
Free Trial
The company does not offer any free trials on any of their packages but they do offer a 10 day and 30 day unconditional money back guarantee on their plans.
Conclusion
These guys have a very solid background in the VPN industry, their customer care is superb and the rates are quite affordable. An area where they need to improve on as noted in one Witopia review is their product offering basket, they need to shout more about the 3 and 6 month offers.